Novel Visuals
Privacy Policy
Privacy policy
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What data we collect
We receive, collect and store any information you enter on our website or provide us in any other way.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (such as name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you send a message through our contact form as part of the process, we collect personal information you give us such as your name, address, comments and email address.
Your personal information will be used for the specific reasons, such as, replying to your message, recording interactions on the website, such as site visits to monitor website performance and customer interactions.
Why do you collect such personal information?
We collect Non-personal and Personal Information for the following purposes:
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To provide and operate our Services effectively, such as responding to a customer's message in our contact form.
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To provide our Users with ongoing customer assistance and technical support.
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To be able to contact our Visitors and Users with general or personalised service-related replies, notices and promotional messages.
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To create statistical data and and/or inferred Non-personal Information, which we or our website host (Wix.com) may use to improve our website usability, understand what features are used and improve the site's performance for users.
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To comply with any applicable laws and regulations.
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How do we store, use, share and disclose your/ site visitors' personal information?
Our company website is hosted on the Wix.com platform for websites. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do we communicate with your site visitors?
We may contact you to notify you about your project, query, troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company or partners.
For these purposes we may contact you via contact information you have provided us or publicly available online to respond to your request by email, telephone, text messages and postal mail.
To opt out of marketing messages
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Go to the email campaign in your inbox and scroll to the bottom.
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Click “click here” in the sentence: "If you feel you received the email by mistake or wish to unsubscribe, please click here."
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Click the Unsubscribe button that opens in a new tab to confirm you want to unsubscribe.
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Alternatively contact:
novelvisuals@gmail.com so you can set your contact preferences, such as only receive your updates on projects or opt out of marketing emails.
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How we use cookies and other tracking tools?
Cookies our website host might use on our website are
Wix uses cookies for important reasons, such as:
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To provide a great experience for visitors and customers.
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To identify your registered members (users who registered to your site).
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To monitor and analyse the performance, operation and effectiveness of Wix's platform.
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To ensure our platform is secure and safe to use.
Learn more about cookies at https://allaboutcookies.org/
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The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
How can site visitors withdraw their consent?
If you don’t want us to process your data anymore, opt out of marketing messages or want all your data to be deleted from our site, please contact us at novelvisuals@gmail.com
This does not include data we are required to keep for legal, administrative or security purposes.
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Embedded Content From Other Websites
Elements on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These embedded websites might collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Sites we may embed from
https://privacycenter.instagram.com/policy
https://www.facebook.com/privacy/policy/
How long we retain your data?
If you leave information in our contact forms the comment and its metadata are retained indefinitely. This is to help us understand and approve any follow-up to comments automatically or manually and help provide the best value responses to your question or interest in our services.
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Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you on our website, you are invited to contact us at novelvisuals@gmail.com